curliejones
Active member
- Joined
- Aug 19, 2013
- Messages
- 32
Although this is probably the least likely group to have trouble, I'm trying to get the word out about my latest machine purchase. I wanted a new push mower for trim work, etc. and bought an MTD-produced "Craftsman" M140 from Lowe's. This is a push mower, 21" cut, and Honda 160 cc engine. This is almost identical to the one I'm replacing, a "Huskee" 21" mower that came from Tractor Supply 6-7 yrs ago. My old motor is great, but I do have a few holes in the steel deck.
An unlikely sequence of events occurred as I checked out a few things before putting into service. I loosened the oil cap/dipstick then realized I wanted to check that the blade was secured properly before putting oil in the engine. I tilted the mower to check the blade and found oil on the shop floor.
There was a special bulleting warning the consumer that this engine required only 12 oz of oil despite there being 15 oz in the bottle provided. There's language warning of the possible harm from overfilling. Additionally, there's a hang tag around the gas fill cap telling you there's no oil in the engine. I tilted the mower to check the blade and found oil on the shop floor.
I topped off the oil level from the bottle and found it only took nine oz since I evidently had not spilled all of the oil from the engine. Though many of us would catch this by checking the oil level after adding 12 oz of oil (not sure if it would hold 24 oz), how many consumers are out there ruining perfectly good engines by adding "12 oz only" following the instructions when someone somewhere already put oil in the engine?
This is not a consumer safety issue (Federal CPSC) but more a consumer fraud issue. MTD has proven difficult to get on the phone, but I did contact Lowe's hoping they will run it up the food chain to MTD.
Moral of the story - Trust No One? and they proudly display made in USA from Global components.
An unlikely sequence of events occurred as I checked out a few things before putting into service. I loosened the oil cap/dipstick then realized I wanted to check that the blade was secured properly before putting oil in the engine. I tilted the mower to check the blade and found oil on the shop floor.
There was a special bulleting warning the consumer that this engine required only 12 oz of oil despite there being 15 oz in the bottle provided. There's language warning of the possible harm from overfilling. Additionally, there's a hang tag around the gas fill cap telling you there's no oil in the engine. I tilted the mower to check the blade and found oil on the shop floor.
I topped off the oil level from the bottle and found it only took nine oz since I evidently had not spilled all of the oil from the engine. Though many of us would catch this by checking the oil level after adding 12 oz of oil (not sure if it would hold 24 oz), how many consumers are out there ruining perfectly good engines by adding "12 oz only" following the instructions when someone somewhere already put oil in the engine?
This is not a consumer safety issue (Federal CPSC) but more a consumer fraud issue. MTD has proven difficult to get on the phone, but I did contact Lowe's hoping they will run it up the food chain to MTD.
Moral of the story - Trust No One? and they proudly display made in USA from Global components.